000 00318nam a2200145Ia 4500
005 20241122224550.0
008 241122s9999||||xx |||||||||||||| ||und||
041 _aEnglish
082 _a303.44
_bBAC
100 _aBack, Ken
245 0 _aAssertiveness at work
260 _bTMH
_c1999
300 _ap.207
942 _cBK
999 _c7483
_d7483