000			00343nam a2200145Ia 4500
005			20241122224351.0
008			241122s9999||||xx |||||||||||||| ||und||
041			_aEnglish
082			_a658.562 _bGEO
100			_aGeorge, Michael
245		0	_aLean Six Sigma for Service
260			_bTata McGraw-Hill _c2007
300			_a334p.
942			_cBK
999			_c4105 _d4105