000 00373nam a2200145Ia 4500
005 20241122224322.0
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041 _aEnglish
082 _a658.812
_bNAR-M
100 _aNargundkar, Rajendra
245 0 _aManaging customer relationships in services industries
260 _bExcel Books
_c2005
300 _a266p.
942 _cBK
999 _c3244
_d3244