| 000 | 00366nam a2200145Ia 4500 | ||
|---|---|---|---|
| 005 | 20241122224322.0 | ||
| 008 | 241122s9999||||xx |||||||||||||| ||und|| | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bDAU-C |
||
| 100 | _aD'Ausilio, Rosanne | ||
| 245 | 0 | _aCustomer service and the human experience | |
| 260 |
_bMcmillan publication _c2008 |
||
| 300 | _a171p | ||
| 942 | _cBK | ||
| 999 |
_c3230 _d3230 |
||