000			00341nam a2200145Ia 4500
005			20241122224317.0
008			241122s9999||||xx |||||||||||||| ||und||
041			_aEnglish
082			_a658.5 _bBED-P
100			_aBedi, Kanishka
245		0	_aQuality management
260			_bOxford University Press _c2007
300			_a712p.
942			_cBK
999			_c3082 _d3082