000			00342nam a2200145Ia 4500
005			20241122224311.0
008			241122s9999||||xx |||||||||||||| ||und||
041			_aEnglish
082			_a658.812 _bGRE
100			_aGreenberg, Paul
245		0	_aCRM at the speed of light
260			_bTata McGraw-Hill _c2004
300			_a670p.
942			_cBK
999			_c2871 _d2871