000			00306nam a2200133Ia 4500
005			20241122224245.0
008			241122s9999||||xx |||||||||||||| ||und||
041			_aEnglish
082			_bGOP
245		0	_aTotal quality management
260			_bICFAI University Press _c2004
300			_a174p.
942			_cBK
999			_c2030 _d2030