000			00347nam a2200145Ia 4500
005			20241122224233.0
008			241122s9999||||xx |||||||||||||| ||und||
041			_aEnglish
082			_a658 _bVEN-B
100			_aJayakrishna, S
245		0	_aBusiness service management
260			_bICFAI University press _c2006
300			_a174p.
942			_cBK
999			_c1648 _d1648