000 00392nam a2200169Ia 4500
003 OSt
005 20250517152622.0
008 250508s9999||||xx |||||||||||||| ||und||
040 _cIILM LR
041 _aEnglish
082 _a658.314
_bMAN
100 _aManning, Harley
245 4 _aThe 6 Disciplines of Customer Experience
260 _bJaico
_c2012
300 _a257p
942 _cBK
_2ddc
999 _c13720
_d13720