000 00302nam a2200121Ia 4500
005 20241221143424.0
008 241221s9999||||xx |||||||||||||| ||und||
041 _aEnglish
100 _aJohn Abram
245 4 _aThe Seven Myths of Customer Management
260 _bjohn Wiley & Sons
_c2013
942 _cBK
999 _c13370
_d13370