000			00359nam a2200157Ia 4500
005			20241123111814.0
008			241122s9999||||xx |||||||||||||| ||und||
041			_aEnglish
082			_a658 _bFIT
100			_aFitzsimmons, James A
245		0	_aService management
250			_aEd 4
260			_bTata McGraw-Hill _c2007
300			_a605p.
942			_cBK
999			_c11165 _d11165